Creating an account? Not sure how to post an ad?  Try our Video Tutorials here!

ACCOUNT SUPPORT

What is Word Fence and why am I seeing a message about it?

WordFence is the firewall and malware scanner for our website to protect against hackers and  DOS attacks.

Anytime an unknown username tries to log in to the Classified Ads, that username will get five attempts before the IP address of the computer trying is locked out for 10 to 15 minutes.

If your account has NOT BEEN USED in over a year, it was removed for inactivity.   You can create a new, free account here:

https://accounts.ctctel.com/wp-login.php?action=register

Why was my account removed?

Accounts are removed after a year of not being used to keep the user account list up to date.  Many users will create an account to list an item one time and then move or forget they have an account.  A long, outdated list of users will slow down the login process and take up unnecessary room on the server.

We do send an email out a month before each account is removed to let the user know that the account will be removed if it is not logged into within a month.  Unfortunately, many of these emails do get stuck in SPAM filtering.

You are welcome to create a new, free account here with the exact username and email that you had prior if your account was removed: https://accounts.ctctel.com/wp-login.php?action=register

I can't log into my account!

  1. If you have NOT logged into your account in over year, your account was removed for inactivity.  You can try the account verification tool or try to create your account again here.
  2. If the password reset tool tells you that your account does NOT exist, verify the information and try again.  If you still cannot log in, your account was removed for inactivity.  Please create your account again here.
  3. If it tells you that your email address is already in use and you cannot reset your password, please call 701-483-4000 during business hours.

How do I find out or reset my password?

If you are not sure what your password is or your password just isn't working, we have provided a password reset tool.

Click on this "Lost Password" link
Enter your username or email address
Check your email for the reset link and click on it (it can get caught by SPAM filters)
Enter your new password and submit
Log in to the site with your new password.

I only want to submit one listing, EVER. Do I still need an account?

If you are only going to submit one item or are having some major issues getting your account set up - We can place the listing for you.

Follow this link to the Classified Ad Submission Form

BUSINESS SUPPORT

Are businesses allowed to post?

Yes. However, please do not post the same listing more than once. Similar or copied posts will be removed at our desecration.

AD LISTING SUPPORT

How do I updated or remove my listing?

When you have logged into your classified ad account, find the yellow account box on the right (full screen computer screens) or at the bottom (tablets and phones)

Click on "View My Ad(s)"

To the right of your listing title, find either the "EDIT" or "REMOVE" as needed.

Why am I limited to only five (5) listings?

The five listing limit was imposed so that businesses cannot flood the Consolidated Classifieds with their entire inventory.

What is not allowed to be posted?

Posts that we do not allow and will be removed when found include, but are NOT limited to:

  • Adult material (services, solicitation for services such as dancers or adult modeling)
  • Any that include illegal activities or items
  • Anything that is defamatory, an opinion, political piece, or editorial
  • Listings that advertise competing Consolidated services.

Please remember, this is a free and private service. Though we allow anyone, within reason, to use it, we do retain the right to remove any listing at any time without notice.

My photos look fine on my phone, but are sideways or upside down on your Classifieds. Why?

With the use of smartphones, we are continuing to see an increase in the number of photo-related issues such as sideways or upside down images.  (here is how you can fix it!)

The photo upload system takes images directly from your computer or phone "as is".  Some computers/phones will auto-correct images when viewing on that particular system (especially a phone) BUT the actual file might still be sideways or upside down.

Our system does not and cannot correct this issue. Images will need to be turned and saved as desired before uploading.

Windows Photo Viewer, MS Paint, and GIMP are all free programs for Windows (GIMP for Mac) that will allow you to turn and save images. These programs are only suggestions and not given technical support by Consolidated.

If your photos are turned sideways, this is one possible reason why

http://iphonephotographyschool.com/iphone-photos-upside-down/

Correcting Sideways or Upside Images.

  • Log into your account.
  • Click on "View My Ad(s)" in the yellow account box.
  • Click on "Edit" to the right of your listing title.
  • Under each image is a big red button that says "<< Left", "Rotate 180", or "Right >>".  Choose the direction you need to rotate your image and click the button.
  • Click on "Update Classified Ad Listing" at the bottom.

This will rotate your images as needed.

Can I pay to have my listing bolded or always on top of a category?

No.

We offer a completely free and level classified listing service for everyone. You are not prevented from removing and adding a listing as much as you want to keep it at the top of a category, but we do reserve the right to restrict your access if this feature is abused.

We ask that you re-list a listing no more than a few times a week.

My image won't upload / causes an error

If your image is too large, it will not load the image.

If you have multiple images, submit just the text of the ad first then immediately "Update" the listing and add each photo individually.

If you have an apostrophe or space in the name of your picture file (example: Brother's Car), this can cause an issue when uploading the file to the server.  Right click on the file name and rename it to remove the spaces and apostrophe.

Supported image file types are .jpg, .jpeg, .gif, and .png

Do you save the listings even after they have expired?

No.

Once an ad has expired, it is gone.  We do keep a record of each listing via email but we cannot guarantee how far back the archive exists and all images for the listing will have been lost.

If you feel you might need to relist the ad, we suggest that you keep a record of the information on your device for relisting in the future.

CHANNEL 18 AD SUPPORT

How does my ad get on the Channel 18 Classifieds in the mornings?

Channel 18 Classified Ad listings are only the top 50 newest listings.

Each listing for the Channel 18 ads is manually approved at least once, sometimes up to five times, a day.   No promise or guarantee is made of how long or even if an ad will appear on Channel 18.

The listings on the website remain for up to 30 days (depending on what is chosen when the listing was made).

Channel 18 Classified Ad listings are an additional service, not a stand-alone service, to the Classifieds.

Why is my listing not on Channel 18 anymore?

Channel 18 listings are only the top 50 newest listings. The listings on the website remain for up to 30 days (depending on what is chosen when the listing was made).

Channel 18 is an additional service, not a stand-alone service, to the Classifieds.

FAKE AD / SCAM SUPPORT

I think / know one of the listings is a scam or has false / incorrect information

We want to know if you think a listing is a problem.

Please note the title or the number at the end of URL and use our submission form at the bottom of the page with the topic of "Classified Ads".

We will research it and take any appropriate action as we think is needed.

I received what i think is a scam email or text, what do I do?

Your best action is to ignore it.

You can turn it into the Attorney General's office for review if you like. However, keep in mind, that most originate out of the country and tracking down the criminals are virtually impossible. They change their phone numbers and email addressed constantly. We do maintain a banned list of emails but this is for posting ads, not for those who have contacted sellers.

The local sheriff or police department can only take action if you have lost money or property to a scam.

For more information, visit here.